DESKTOP PCs ARE ESSENTIAL TOOLS Without them, employees cannot work and your business does not run. Keeping them healthy and running strong is what Sekweta does best.
FAST RESPONSE TO USER PROBLEMS When a user encounters a problem with their workstation, a Sekweta administrator can diagnose and resovle most issues without leaving our Network Operations Center (NOC). Resolving problems from our NOC eliminates the long wait for a technician or consultant to arrive on-site. Problems which used to take hours or days to repair, can now be fixed within minutes.
EARLY DETECTION & PREVENTION Sekweta will monitor your desktop workstations 24x7 from our Network Operations Center (NOC). If disk space is running low or if a critical service goes down, for example, our monitoring systems will trigger an alert and corrective action will be taken. We catch the small problems before they become big problems.
DAILY OFF-SITE BACKUPS While best practices are to store critical data on your server for maximum security, we understand there are cases where this is not possible or practical. Sekweta can perform daily managed off-site backups of critical data on each workstation under management. Additionally, we offer rapid-response recovery services to get your critical data back online fast, should a hardware failure or other issue render your workstation unuseable.
SOFTWARE INSTALLATIONS & UPGRADES Software installations can be a difficult and confusing task. Sekweta will install software and software upgrades free of charge, subject to the terms of your support package, on any workstation under Sekweta management..
OPERATING SYSTEM UPDATES Workstations under Sekweta management will be monitored for operating system updates, also known as "patches" and "security fixes". All such required updates will be installed free of charge.